Effective Date: 14 October 2025
Last Updated: 14 October 2025
HelloMuslim (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with Islamic values and international privacy standards. This Privacy Policy explains how we collect, use, share, and protect your information when you use our social media platform, mobile application, and related services (collectively, the “Platform”).
We collect the following types of information to provide and improve our services:
Account Information: Name, email address, username, password, and profile details.
Optional Information: Profile photo, interests, location (if enabled), and biography.
User Content: Posts, comments, messages, photos, and videos shared on the Platform.
Usage Data: How you interact with the Platform (features used, time spent, etc.).
Device Information: IP address, browser type, device model, operating system, and app version.
Cookies & Tracking: We use cookies and similar technologies to improve your experience and remember preferences.
If you connect through a third-party service (like Google or Apple), we may receive certain information authorized by you through that service.
We use your data to:
Create and manage your account.
Provide personalized feeds, recommendations, and community content.
Enable messaging, community interaction, and social features.
Improve our services and develop new features.
Ensure platform safety and moderation in line with community values.
Send updates, notifications, and promotional materials (with your consent).
We always aim to use your data ethically and in ways consistent with Islamic principles of honesty, transparency, and respect.
We do not sell your personal data. We may share information only in the following cases:
With Service Providers: Trusted partners who help us operate the Platform (hosting, analytics, etc.) under strict confidentiality agreements.
For Legal Reasons: If required by law, regulation, or to protect user safety.
With Your Consent: When you choose to share posts, content, or connect your account to external platforms.
We implement strong administrative, technical, and physical security measures to protect your information from unauthorized access, loss, or misuse.
However, no online service is completely secure — please use caution when sharing personal details online.
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent or limit how we use your data.
Request a copy of your data in portable format.
Lodge a complaint with a data protection authority.
To exercise these rights, contact us at privacy@hellomuslim.com.
We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may delete your account at any time, after which your data will be removed or anonymized.
HelloMuslim does not knowingly collect information from children under 13 years old. Parents or guardians who believe their child has created an account should contact us immediately.
Your information may be stored or processed in other countries where HelloMuslim operates. We ensure all data transfers comply with applicable privacy laws.
We may update this Privacy Policy from time to time. Significant changes will be communicated through the Platform or via email.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
? info@hellomuslim.com
